| Return & Exchange Policy |
| 1-Return window |
| You may return any purchase within 4 days of receiving it, provided the item is still sealed and in its original condition. |
| 2-Product condition |
| Returns must include the original outer carton, with the bottle intact, unused, and undamaged. |
| 3-Eligibility |
| Items that have been opened or used are not eligible for return or exchange. |
| 4-Defective or damaged items |
| If your order arrives defective or damaged, contact our Customer Care team within 4 days of delivery. We’ll cover return shipping and replace the item free of charge. |
| 5-How to start a return |
| Reach out to Customer Care to arrange the return method and provide the requested information. |
| 6-Shipping costs |
| For returns not related to defects, the customer pays return shipping charges. For defective items, ANAS covers all shipping costs. |
